Frequently Asked Questions

What courses does Stratvard Education offer?

We offer a wide range of professional certification courses in Project Management, Data Science, AI, Business Analysis, Agile methodologies, and more. Visit our Courses page to explore all available programs.

Are the courses online or offline?

We offer both online and offline training options. Most courses are available in online format with live instructor-led sessions, recorded content, and interactive learning materials.

Do you provide certificates after course completion?

Yes, upon successful completion of the course and passing the required assessments, you will receive a certificate of completion from Stratvard Education. For certification exam preparation courses, you may need to take the official certification exam separately.

What payment methods do you accept?

We accept credit cards, debit cards, net banking, UPI, digital wallets, and bank transfers. Visit our Pay Fee page for more details.

Are there any installment options available?

Yes, we offer flexible payment plans for select courses. Please contact our support team at +91 84482 29792 or support@stratvard.com to discuss installment options.

What is your refund policy?

Please refer to our detailed Refund Policy for complete information about cancellations and refunds.

How long do I have access to course materials?

Course access duration varies by program. Typically, you'll have access to recorded sessions and materials for 6-12 months after course completion. Check your specific course details for exact access duration.

What if I miss a live session?

All live sessions are recorded and made available in your learning portal. You can access recorded sessions at your convenience.

Do you provide study materials?

Yes, we provide comprehensive study materials including course slides, practice tests, case studies, and reference materials as part of your enrollment.

How do I request a certificate?

Visit our Certificate Request page to submit your request. You'll need to provide your course completion details.

How can someone verify my certificate?

Employers or third parties can verify certificates through our Certificate Verification portal using your certificate number.

How can I contact customer support?

You can reach us through multiple channels:

• Phone: +91 84482 29792
• Email: support@stratvard.com
• Visit our Customer Support page

What are your support hours?

Our support team is available Monday to Friday, 9:00 AM - 6:00 PM IST. For urgent matters, please email us and we'll respond as soon as possible.